Frequently Asked
Questions
Key Takeaways
- Crash Case Network is a legal matching and referral platform, not a law firm.
- Our service is 100% free for users seeking a case review.
- We do not provide legal advice or representation directly.
- Submitting a case does not guarantee a lawyer match or create an attorney-client privilege.
About Our Service
Are you a law firm?
No. Crash Case Network is not a law firm and does not provide legal advice or legal representation. We are a legal matching and referral platform that helps connect people with attorneys or firms that may be able to review their case.
What does Crash Case Network do?
We help individuals who may have an accident-related claim get connected with attorneys or firms based on location, case type, and the information submitted through our intake process.
Do you handle all types of accident cases?
We focus on accident-related matters and help route submissions based on the type of incident involved, such as car accidents, truck accidents, rideshare accidents, motorcycle accidents, pedestrian accidents, and other related claim types.
Do you give legal advice during the intake process?
No. We do not give legal advice, legal opinions, or representation. Our role is to help facilitate a potential connection between users and legal professionals.
How do you select the lawyers in your network?
We work to connect users with attorneys or firms whose practice areas and geographic coverage may align with the submitted case. Network criteria and availability can vary by market, claim type, and current capacity.
Do you guarantee that I will be matched with a lawyer?
No. Submitting your case does not guarantee a match, consultation, or representation. Each submission is reviewed based on the available information, the type of case, and current network availability.
Can I use your service if I do not know whether I have a case?
Yes. Many people submit a case review because they are unsure whether their situation may qualify. The intake process is designed to help identify whether there may be a relevant legal match based on the information provided.
Do you only help people in major cities?
No. We feature major cities and state pages, but network availability may extend beyond those locations. If your city is not listed, you can still submit your information for review.
Is Crash Case Network available nationwide?
We support intake across multiple U.S. markets and continue to expand coverage. Availability may depend on the type of accident, the state involved, and whether a suitable legal match is available.
Does using your platform create an attorney-client relationship?
No. Using Crash Case Network, browsing the site, or submitting a case review does not create an attorney-client relationship between you and Crash Case Network, or between you and any attorney, unless that relationship is later formed directly under that attorney or firm's own process.
Legal Process
What happens after I submit my case review?
After submission, your information may be reviewed to determine whether there may be a relevant attorney or firm in the network for your case type and location.
How long does it take to hear back?
Response times can vary depending on the type of claim, the information submitted, and attorney availability in your area. Some users may hear back quickly, while others may require additional review.
Do I need to have all my documents before submitting?
No. You can still submit even if you do not yet have every record or document. Basic details about the accident, injuries, and insurance status are often enough to begin the review process.
What information should I be ready to provide?
Helpful information can include the date and location of the accident, the type of vehicles or parties involved, whether medical treatment was needed, whether a police report exists, and whether any insurance claim has already started.
Will I speak to a lawyer immediately?
Not always. In some cases, the first step may be an intake or screening review before any direct attorney consultation is considered.
What if the other driver was uninsured or left the scene?
You may still want to submit your case. Some accident claims can involve uninsured motorist issues, policy-based questions, or other liability paths depending on the facts.
What if I was partially at fault?
You should still consider submitting your case. Accident claims often involve disputed facts, shared responsibility arguments, and insurance issues that may require a more detailed legal review.
Do I need to have serious injuries to submit a case?
Not necessarily. While severe injuries often increase legal complexity, a case review may still be worth considering if you have medical expenses, ongoing symptoms, lost income, or a disputed insurance situation.
Can I submit a case on behalf of a family member?
In many situations, yes. If you are helping a spouse, parent, child, or another loved one, you can generally begin the intake process with the information you have available.
What if I already spoke with an insurance company?
You can still submit your case. Many people begin looking for legal help after they have already spoken with an insurer and realize the claim may be more complicated than expected.
Costs & Fees
Is the case review free?
Yes. Submitting your information through Crash Case Network for a case review is free.
Do I pay anything upfront to use Crash Case Network?
No. There is no upfront fee to submit your case through our platform.
Does Crash Case Network charge legal fees?
No. Crash Case Network does not act as your attorney and does not charge you legal representation fees for using the intake platform itself.
If I am matched with a lawyer, will that lawyer charge me?
That depends on the attorney or firm and the type of case. Many accident attorneys handle qualifying matters on a contingency-fee basis, but fee terms, costs, and representation details are determined directly by the attorney or firm.
What does contingency fee mean?
A contingency fee generally means the attorney's fee is tied to the outcome of the case rather than being paid upfront. Specific percentages, costs, and terms depend on the attorney or firm you engage.
Will I have to pay for a consultation?
Many attorneys offer free consultations for qualifying accident matters, but consultation terms can vary. Any consultation details would be provided by the attorney or firm directly.
Are there any hidden fees for submitting my case?
There should not be a fee to submit your case review through Crash Case Network. If you later choose to work with an attorney, any fees or costs would be governed by that attorney or firm's engagement terms.
Am I required to hire a lawyer if I submit my case?
No. Submitting your case for review does not obligate you to hire any attorney or move forward with representation.
Can legal costs vary depending on the case?
Yes. Legal fee structures, case expenses, and other costs can vary depending on the attorney, the complexity of the claim, the state involved, and whether litigation becomes necessary.
Who explains the exact fee arrangement if I move forward?
The attorney or firm handling the consultation or representation would explain the applicable fee agreement, costs, and engagement terms before you decide whether to proceed.
Privacy & Security
Is my case review confidential?
Your submission is treated as sensitive information and used for intake and potential matching purposes. However, submitting information through the platform does not by itself create attorney-client privilege.
Who can see the information I submit?
Your information may be reviewed internally for intake purposes and, where appropriate, shared with attorneys, firms, or network partners involved in evaluating a potential legal match.
Do you sell my personal information?
Your data handling practices should be governed by the site's Privacy Policy. Users should review that policy for the most accurate explanation of how information is collected, used, shared, and protected.
Is my information encrypted?
The site uses standard website security protections for data transmission and storage where applicable.
Does submitting a form create attorney-client privilege?
No. Submitting a form through Crash Case Network does not automatically create attorney-client privilege or an attorney-client relationship.
What kind of information should I avoid sharing initially?
It is usually best to provide only the information needed to evaluate the case at the intake stage, such as accident details, injury summary, and contact information. Extremely sensitive records can often be shared later if a direct attorney consultation occurs.
Can I ask for my information to be updated or removed?
In many cases, users may request updates, corrections, or other privacy-related actions, subject to the site's policies and applicable law. The best source for those rights and procedures is the Privacy Policy.
Will my information be shared with multiple lawyers?
That can depend on how the intake and matching process is structured. In some situations, the information may be shared only as needed to evaluate whether there is a relevant legal match.
How do you protect user submissions?
We aim to handle submissions using reasonable administrative and technical safeguards appropriate for a case-intake environment.
Where can I read the official privacy terms?
You should refer to the website's Privacy Policy and Terms of Use for the official and controlling explanation of how your information is handled and what rights or limitations apply.